At Berazbd, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund policy to make the return process hassle-free. Please read the following terms carefully.

1. Eligibility for Refunds

• To be eligible for a refund, the product must be returned within [insert number] days of the delivery date.
• Items must be unused, in their original packaging, and in the same condition as when you received them.
• Proof of purchase, such as an order confirmation or receipt, must be provided.
• Certain items, such as perishable goods, customized products, or intimate items, may not be eligible for refunds. These will be clearly indicated at the time of purchase.

2. Refund Process

• Once we receive your returned item, we will inspect it and notify you via email of the approval or rejection of your refund.
• If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within [insert number] business days.
• If your refund is rejected due to product condition or other reasons, we will notify you and return the item to you at your expense.

3. Late or Missing Refunds

• If you haven’t received a refund after [insert number] business days of approval, first check with your bank or credit card provider as it may take additional time before your refund is posted.
• If you’ve done this and still have not received your refund, please contact us at [insert contact details].

4. Non-Refundable Items

• Gift cards and store credits are non-refundable.
• Certain sale or discounted items, including those purchased during promotions (e.g., combo offers, buy-one-get-one deals), may not be eligible for a full refund. This will be noted at the time of purchase.
• Items marked as “Final Sale” are non-refundable and cannot be returned.

5. Exchanges

• If you received a damaged or defective item, you are eligible for an exchange. Please contact us within [insert number] days of receiving the product, and we will arrange for a replacement.
• If the item is no longer in stock, we may offer a similar product or provide a full refund.

6. Shipping Costs for Returns

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., receiving a wrong or defective item).
• Shipping costs are non-refundable, except in cases where we made a shipping error.

7. Changes to the Refund Policy Berazbd reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review it periodically.

8. Contact Us If you have any questions or concerns regarding refunds or returns, please contact our customer support at [insert contact details].